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Privacy Policy

Privacy Policy for Bluewater IT Solutions

Bluewater IT Solutions ("we," "us," or "our") is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, use our services, or interact with us in other ways. This policy is designed to be transparent and compliant with applicable North Carolina and federal laws.

Information We Collect:

We may collect the following types of information:

  • Personal Information You Provide: This may include your name, contact information (email address, phone number, postal address), company name, job title, and any other information you voluntarily provide to us through forms, email, phone calls, or other means. We only collect the information necessary to fulfill your requests or provide our services.

  • Technical Information (Collected Automatically): When you visit our website, we automatically collect and store certain technical information, similar to what NC.gov describes. This includes:

    • The Internet domain and IP address from which you access our website;

    • The date and time you access our site;

    • The pages you visit;

    • If you linked to our website from another website, the address of that website;

    • The type of browser and operating system used to access the site;  

    • Search terms used to get to the website, and search terms used within our site's search engine (if applicable);

    • The type of device used to access the site;

    • How often users visit the site;

    • The links made to other websites through our site.

  • Usage Information: We may collect information about how you use our services, such as the features you use, the time and duration of your use, and the files you access.

  • Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your activity on our website and to personalize your experience. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website. We will only use cookies necessary for the operation of our site, or those for which we obtain your informed consent.

How We Use Your Information:

We may use your information for the following purposes:

  • Providing and Improving Services: To provide you with the services you requested, to personalize your experience, and to improve our website and services.

  • Communication: To contact you with information about our services, updates, and promotions. You can opt-out of marketing communications at any time.

  • Customer Support: To respond to your inquiries and provide customer support.

  • Legal Compliance: To comply with applicable laws and regulations.

  • Business Operations: To operate our business, including internal administration, troubleshooting, data analysis, testing, and research.

  • Marketing: With your consent, we may use your information for marketing purposes, such as sending you newsletters or promotional offers.

How We Share Your Information:

We may share your information with the following third parties:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, marketing, and customer service. We ensure these providers are contractually obligated to protect your information and only use it for the purposes we specify.  

  • Business Partners: We will only share your information with business partners with your explicit consent.

  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, including complying with the North Carolina Public Records Law where applicable.

  • Affiliates: We may share your information with our affiliates for the purposes described in this Privacy Policy.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.  

Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We comply with North Carolina data breach notification laws.  

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Your Choices:

You have the following choices regarding your information:

  • Access and Correction: You may access and update your personal information by contacting us.

  • Opt-out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

  • Cookies: You can control cookies through your browser settings.

Children's Privacy:

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. We comply with COPPA regulations.

Public Records:

As a business operating in North Carolina, we are subject to the North Carolina Public Records Law. Information you provide to us may be considered a public record subject to disclosure upon request, unless a specific legal exemption applies.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you as required by law. 

Contact Us:

If you have any questions about this Privacy Policy, please contact us at:

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Bluewater IT Solutions

228 Pearson Place

Clayton, NC 27527

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(252) 260-1487

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info@bluewateritsolutions.net

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